CDO Workforce News & Blog

Chenango-Delaware-Otsego Workforce News & Blog

The Official Career Development Source for Employment, Training and Recruitment issues for Business and Individuals in Chenango, Delaware and Otsego Counties of New York State.

April Newsletter


See our CDO Workforce April Newsletter for our Virtual Services announcement, COVD-19 Resources, Resources & Opportunities for Job Seekers, Resources for Businesses and lots more... 


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Small Business Emergency Loans

The SBA streamlined the Economic Injury Disaster Loan advance application. Click link here You will see a yellow banner bar at the top of SBA website to begin application. 

Congress has approved $350 billion in emergency loans for small businesses to help them keep workers employed. In fact, if small businesses maintain or later restore their payrolls, they may not have to repay some — or possibly any — of the loan. Here’s a guide and checklist from the U.S. Chamber of Commerce to help your small business through the process. 

The SBDC is offering a Free Virtual Lunch and Learn Tuesday, March 31 at Noon. Please see link below to register. The SBDC also has great resources please click link here:

See More News and Resources from the SBA Here

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Enhanced Unemployment Insurance

The federal CARES Act was signed into law March 27, 2020. The Act provides enhanced Unemployment Insurance (UI) benefits and Pandemic Unemployment Assistance (PUA) for New Yorkers. 

Learn More Here 

CARES Act Enhanced Unemployment Insurance

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Virtual Workshops During the week of April 6th

Register Now for these Valuable Workshops happening next week!

Email Stacey Smith for an invitation code  

Virtual workshops week of April 6

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Helpful Information from the NYS Department of Labor

Resources and Answers from the NYS Dept.of Labor to Frequently Asked Questions from Career Center Customers and Job Seekers:  


Unemployment Insurance

Concerns about getting through and wanting to visit the center to file a claim  

• The NYS UI system and telephone claim centers across the state have been handling unprecedented numbers of claims/phone calls and as a result, are experiencing some technical difficulties and are running slower. Those filing claims (or attempting too) are experiencing a variety issues, but they need to be patient and keep trying. New claimants do need to follow the newly enacted protocol and file on their assigned day to help alleviate the overload, but it is no guarantee they won’t experience issues/errors. DOL has extended telephone filing hours and is in the process of hiring additional call center staff, but claimants may still experience difficulties as we work thru this. 

• All in-person services at all Career Centers in New York State have been canceled until further notice. This is being done out of an abundance of caution based on directives from Governor Cuomo to ensure appropriate measures are being taken for the safety and health of our staff and customers.

• If you are filing a new unemployment insurance claim, the day you should file is based on the first letter of your last name. If your last name starts with A - F, file your claim on Monday. For last names starting with G - N, file your claim Tuesday. For last names starting with O - Z, file your claim on Wednesday.

If you missed your filing day, file your claim on Thursday or Friday.

Filing later in the week will not delay your payments or affect the date of your claim, since all claims are effective on the Monday of the week in which they are filed.

Here is a step by step process to file a claim online:

We are extending telephone filing hours as follows:

Monday through Thursday, 8 am to 7:30 pm. Friday, 8:00 am to 6:00 pm. Saturday, 7:30 am to 8:00 pm.


NY.Gov Accounts:

If you require assistance re-setting your username and password so you can access your NY.GOV account, you will need to call the Department of Labor Contact Center at (888) 469-7365) between 8:30 a.m. to 4:30 p.m. Monday through Friday. Press option 2 to speak to a representative at the Department of Labor Contact Center.

For information regarding your unemployment insurance claim, including information regarding benefits or payments, you will need to call the Telephone Claims Center and speak with a representative: 1-888-209-8124.


Extended Benefits (will most likely change)

The federal government enacted the Families First Coronavirus Response Act, which includes extended unemployment benefits. New York has not qualified for these extended benefits at this time, but we will continue to monitor the situation and leverage all federal resources to help New Yorkers survive the economic hardships associated with the novel coronavirus.

If New York State DOES qualify for the extended benefits, New Yorkers do NOT need to do anything new. We will post additional information on the website as it becomes available. Please do NOT call our unemployment hotline with questions about extended benefits -- this helps us keep our phone lines available for your fellow New Yorkers who need to file new claims.

Thank you for your understanding and patience.


Failure to Report (FTRs)

We have referred the issue of your missed appointment to the UI Division. Please continue to certify for your weekly benefits. Look for important messages from the UI Division and any forms you may need to complete in your Online Services account.

All in-person appointments at all Career Centers in New York State have been canceled until further notice. This is being done out of an abundance of caution based on directives from Governor Cuomo to ensure appropriate measures are being taken for the safety and health of our staff and customers.


Work Search Requirements

Temporary lay Off

If you are on a Temporary layoff of 4 weeks or less, with the assumption that you will be returning to your employer, you are not required to look for work. If after 4 weeks has passed and you have not been called back to work, we will reassess your temporary layoff at that time.

Permanent Lay off

We understand that you have work search constraints at this time. Work search activities that you can do each week within the limitations of the Coronavirus include:

• Developing or revising your resume

• Search for jobs online • Applying for jobs online (many industries are still hiring!) • Send resumes to companies that may have openings in the future

• Interview via videoconferencing if possible

• Registering and checking in with recruiters, college career centers, placement services and professional organizations

• Create a LinkedIn Profile and network each week


NYS Department of Labor, Labor Standards Complaint:

If your customer has a complaint related to wages owed and other employment issues, you can submit a Labor Standards complaint by following the steps below:

  1. Fill out form LS223:
  2. (DEWS Staff only) Submit the completed form via email to:

Or submit the complaint via mail to:

NYS DOL - Division of Labor Standards

State Office Campus Building 12, Room 266B

Albany, NY 12240

Please refer to the NYSDOL Labor Standards website for any questions:


NYS Division of Human Rights, Discrimination Complaint:

If you have a complaint alleging discrimination you can submit a Division of Human Rights Complaint form. Follow the steps below: To file a complaint of employment discrimination, download the below form:

  1. Complete the Division of Human Rights Complaint form: Fillable PDF: Printable PDF:
  2. Have the form notarized
  3. Return the original, signed and notarized complaint form to the regional office closest to you by mail, or personal delivery, or you may email your complaint to or fax it to (718) 741-8322.

Refer to the NYS Division of Human Rights website for any additional questions or inquires: How to file a complaint:


Health Insurance

Individuals & Families

You and your family have many low-cost, quality health insurance options available through the Individual Marketplace. You can quickly compare health plan options and apply for assistance that could lower the cost of your health coverage. You may also qualify for health care coverage from Medicaid or Child Health Plus through the Marketplace.

Call our help line: 855.355.5777   -  TTY: 1.800.662.1220

Monday - Friday, 8 a.m. - 8 p.m. -  Saturday, 9 a.m. - 1 p.m.


Paid Family Leave

Governor Cuomo enacted a law that provides benefits - including sick leave, paid family leave, and disability benefits - to New York employees impacted by mandatory or precautionary orders of quarantine or isolation due to COVID-19. If you have any questions about this law please visit or call the COVID-19 Hotline at 1-888-364-3065.

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New York Hire Now! New Job Search Website


The New York State Department of Labor has launched a new job search site! 

Search your location now for companies that are hiring immediately. 

The site is updated daily with vetted open positions at top companies. 

Businesses you can post jobs too!

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Upcoming Virtual Workshops

Register Now for these Virtual Workshops!

Virtual Workshops

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Applying for SBA Economic Disaster Loans

The Mohawk Valley Small Business Development Center (SBDC) has provided a webinar on applying for SBA Economic Disaster Loans, available on YouTube: 

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Finding the Right Help during the COVID-19 Outbreak

From has released a new article, "Finding the Right Help during the COVID-19 (coronavirus) Outbreak". 

In the article, you will find helpful information on government benefits such as unemployment resources and healthcare coverage as well as resources for businesses and families. 

Read the Article

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CDC: Preparing Workplaces for a COVID-19 Outbreak

From the Centers for Disease Control and Prevention: Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19) 

"The following interim guidance may help prevent workplace exposures to COVID-19, in non-healthcare settings. (CDC has provided separate guidance for healthcare settings.) This guidance also provides planning considerations for community spread of COVID-19." 


  • Preparing Workplaces for a COVID-19 Outbreak
  • Reduce Transmission Among Employees
  • Maintain Healthy Business Operations
  • Maintain a healthy work environment
  • and more...

Learn More/Read the Guidance

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Hiring Immediately!



  • Aldi
  • Amazon
  • Dollar General
  • lPrice Chopper
  • Domino’s
  • Stewart’s Shops
  • Walmart
  • Target

See Open Positions and Learn More Here:


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USDA Helps Rural Residents, Businesses & Communities Affected by COVID-19

USDA Rural Development has taken a number of immediate actions to help rural residents, businesses and communities affected by the COVID-19 outbreak.  

Read the Press Release/See Opportunities for Immediate Relief 

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SSA Cannot Provide In-Person Service During the COVID-19 Pandemic

Will Social Security Administration (SSA) provide in-person services during the COVID-19 pandemic? 

From the SSA: 

"No. Please do not come into one of our SSA offices. We cannot accept walk-in visitors at this time. 

On Tuesday, March 17, 2020, SSA suspended face-to-face service to the public in our field offices and hearings offices nationwide until further notice.

This decision protects the population we serve—older Americans and people with underlying medical conditions—and our employees during the Coronavirus (COVID-19) pandemic. For more information about current SSA services please visit: If the link will not open, copy and paste into your browser."

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Business Resources page - New Resources Added!


>Empire State Development Information regarding COVID-19 and business-related issues Including Executive Orders and COVID-19 Related Resources 

>Small Business Disaster Loan Assistance available Disaster Loan Assistance Federal Disaster Loans 

>Resources from the New York State Business Council 

>Shared Work Program - the layoff alternative.

To see these and other helpful business resources, visit our Resources for Business page.

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Employers: Managing the Corona Virus


Resources from the New York State Business Council 

"As COVID-19 cases continue to rise in New York State, it is important that employers and employees understand the impacts of the virus and how the strand affects individuals, day to day business and the economy." 

Go to Resources 


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Businesses: Do you know about the Shared Work Program?


The Shared Work Program gives you an alternative to laying off workers during business downturns by allowing them to work a reduced work schedule and collect partial Unemployment Insurance benefits for up to 26 weeks. Instead of cutting staff, you can reduce the number of hours of all employees or just a certain group. 

Learn more here:

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Filing New York State Unemployment Insurance Claims

N.Y. Unemployment Insurance Claims: The State is working to alleviate the significant pressure the influx of unemployment claims has created on the workforce system. 

Therefore, the New York State Department of Labor has just released a new schedule for individuals filing new Unemployment Insurance Claim by phone or web. As a reminder the 7 day waiting period has been waived.

The day you file is based on the first letter of your last name, and filing later in the week will not delay payments or affect the date of your claim. Claims are effective on the Monday of the week of filing: • A-F: Monday • G-N: Tuesday • O-Z: Wednesday • If you missed a filing day, claim on Thursday or Friday.

The Governor has also announced an agreement has been reached with the Legislature that: • Guarantees Job Protection and Pay for New Yorkers Quarantined as a Result of Novel Coronavirus • Adopts Comprehensive Paid Sick Leave Proposal • Provide Two Weeks Paid Leave for Quarantined State Workers • Drive-Through COVID-19 Mobile Testing Facility Opens Today in Nassau County, Suffolk County, Rockland County and Staten Island • Outreach to Retired Nurses and Doctors to Supplement Medical Personnel at Hospitals - Part of Governor's Hospital Capacity 'Surge' Efforts • Directs Greater NY Hospital Association and Healthcare Association of NYS to Work with 1199 SEIU to Develop Plan to Create Drop-In Child Care and Expand Child Care Facilities at Hospitals to Ensure Child Care for Hospital Workforce

Read the full announcement:

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CNA Class

Certified Nurse Assisting Class April 2020

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Mini Job Fair in Oneonta - March 20th

Due to unforeseen circumstance the Southside Mall Mini Seasonal Mini Job Fair scheduled for (3-20-20) at The Southside Mall in Oneonta has been cancelled.


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Virtual Job Shadow Pilot - CDO Workforce Needs Your Input!


CDO Workforce Introduces New Virtual Job Shadow Pilot - Seeking Youth with Disabilities, ages 18 – 24, for this Pilot Program 

CDO Workforce is launching a Pilot Project: Effective Use of Virtual Job Shadowing Software. We will be using virtual job shadowing software as one component of the Integrated Resource Team job placement and work experience activities. The pilot project will run until April 23rd to assess the effectiveness of the Virtual Job Shadowing on-line software program as a tool for young adults, ages 18-24, with disclosed disabilities. 

The purpose of the software is to improve the knowledge, awareness and skills of participants related to career exploration, finding jobs, and job readiness skills. The goal of this project is to find out how the new Job Shadowing Software can be helpful for career exploration and job search; and to find out how employment counselors can use this software to better support those who are looking for work. 

The software has been tested in many settings successfully. We hope to learn what tools serve youth and employment counselors and determine what strategies will support use and integration of into career exploration at CDO.

Project Contacts: Alan Sessions or Kathy DeAngelo, 607-432-4800

Project Outcome Goals for CDO Staff:
>Strategies to successfully incorporate the Virtual Job Shadowing Software into CDO to improve services and supports to youth.
>Data, measurable impact from pre and post-assessment, and lessons learned gathered from both youth and employment counselor; based on the analysis of the data, recommend process to make sure the software can be successfully used by more youth.

Key Pilot Project Questions:
>Do youth improve their knowledge and awareness of careers, education and training, and job skills after completing Virtual Job Shadowing planned lessons and activities?
>Do youth and young adults identify a realistic career pathway after participating in the Virtual Job Shadowing pilot project? (Realistic= understanding of what education and training is needed; and career choice matches personal interests, talents, and goals.)
>Do the job shadowing software activities motivate or guide participants to further job search or job placement activities?

CDO Workforce is seeking 25 youth with disabilities, ages 18 – 24, for this pilot program, Youth should be open to career exploration assistance. Youth that are interested in the pilot should contact Alan Sessions at 607-432-4800 x 109 or e-mail: for more information.

Thank you in advance for your help!

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Connecting Job Seekers with Businesses - All at No Cost to You

Businesses - Save money and time by outsourcing your recruitment needs to CDO Workforce. Our Career Center staff provides employers with convenient, no-cost recruitment services by connecting job seekers and employers. What We Can Do for You: Match job seekers with job openings. Coordinate communication between you, our partner agencies, and the pool of local, qualified workers. Provide interview space at the Career Center if you wish to recruit on-site. Provide targeted or general job fair recruitment opportunities.

Post your company's job openings at no charge with CDO Workforce and get exposure to many job seekers. Your job will be posted to America's Job Exchange, .

For more job listing options visit:

CDO Workforce New York Job, Career Development and Resource Websites

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Training and Upcoming Events

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View our event calendar.

You can also visit the NYS Dept of Labor website for additional Workshop information, click here

Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.

Veterans Come First

Veterans Come First! CDO Workforce New York Career System is proud to offer Priority of Service to veterans and their eligible spouses.
What does this mean? If you served in the military, you will be:

  • Served first by the next available staff member.
  • Given first priority for jobs and training referrals for which you are eligible and qualified.

Please visit the veterans' portal of the NYSDOL website for more information and the NYS Division of Veterans Affairs

Recruitment & Training Websites