Chenango-Delaware-Otsego Workforce Development News & Blog

The Official Career Development Source for Employment, Training and Recruitment issues for Business and Individuals in Chenango, Delaware and Otsego Counties of New York State.

Microsoft Offers Digital Skills Training

Microsoft plans to provide digital skills training for 25 million people this year under a new, multi-million dollar initiative that will bring together multiple branches of the company, including LinkedIn and GitHub.

A new LinkedIn dashboard will offer tracks like “Become a Software Developer” and “Become an IT administrator.”

The “learning paths” will provide online training for free through March 2021 in each field.

The digital skills taught through the initiative should help people find jobs that need to be filled, develops skills for jobs, and obtain certifications at a low cost.

There will be opportunities to practice the skills in GitHub’s Learning Lab.

In addition to the free resources, Microsoft will offer low-cost certifications required to fill tech roles.

The certifications are based on exams that determine a student’s skill in Microsoft technologies. They will be available for a discounted fee of $15 to anyone whose employment has been impacted by COVID-19. The exams ordinarily cost more than $100, according to Microsoft.

A news post from Microsoft outlines three areas that the resources will help with: • The use of data to identify in-demand jobs and the skills needed to fill them. • Free access to learning paths and content to help people develop the skills these positions require. • Low-cost certifications and free job-seeking tools to help people who develop these skills pursue new jobs.

As part of the initiative, people have access to content on LinkedIn Learning, Microsoft Learn, and the GitHub Learning Lab.

Microsoft Certifications and LinkedIn job seeking tools resources can be accessed on LinkedIn's website:

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HEAP Assistance Has Been Extended


HEAP is a federally funded program that helps income eligible households pay their home heating bills. 

It is not a loan and you do not have to pay it back.  

Regular and Emergency HEAP assistance has been extended from June 30, 2020 through August 31, 2020 or until funds are exhausted, whichever comes first.

Also: Applicant households who reside in government subsidized housing with heat included in their shelter costs are now eligible for a Cooling Assistance Component (CAC) benefit, if all other eligibility criteria are met. Requirements for medical documentation for CAC may be waived for applicants who are unable to obtain such documentation due to COVID-19.

For details on the Cooling assistance program(and other HEAP related programs) please reference the Office of Temporary and Disability Assistance Website at

Learn More Here: 

Consumer Advocacy from National Grid - Information and Telephone Numbers 

HEAP Checklist

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COVID-19 and Social Insurance and Benefit Programs

Updated Information From 

Go Here to Read the Updated Information in English

Go Here to Read the Updated Information in Spanish 

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U.S. Department of Labor issues Guidance on Child Labor; Paid Sick and Expanded Family and Medical Leave amid School and Camp Closures


The Labor Department’s Wage and Hour Division issued new Field Assistance Bulletins, providing guidance on: 

• When school is considered “in session” for federal child labor requirements

• Eligibility for paid leave under the Families First Coronavirus Response Act based on the closure of summer camps, summer enrichment programs, or other summer programs 

Go Here to See the Guidance

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Returning to Work, Work Search and Unemployment Insurance


As regions across New York State begin their phased reopening, many New Yorkers who are unemployed will be able to return to their jobs. This guide provides answers to common questions about how returning to work impacts your unemployment benefits. 

Read the Guide

Due to the COVID-19 pandemic, work search requirements have been modified. 

Read the FAQ

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Do You Have Questions About Health Insurance?

Fidelis Care can help you by phone!  

Health Insurance

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Otsego County MicroEnterprise Grants for Small Businesses

Support Oneonta Grants


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OSHA Guidance - Returning to Work


New OSHA guidance is available to help employers reopening non-essential businesses and their employees stay safe during the evolving COVID-19 pandemic. 

These general workplace safety and health principles update restrictions originally put in place to slow the spread of the coronavirus. 

Read the Guidance

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New EZ and Revised Full Forgiveness Applications for the Paycheck Protection Program

SBA and Treasury Announce New EZ and Revised Full Forgiveness Applications for the Paycheck Protection Program

Today, the U.S. Small Business Administration, in consultation with the Department of the Treasury, posted a revised, borrower-friendly Paycheck Protection Program (PPP) loan forgiveness application implementing the PPP Flexibility Act of 2020, signed into law by President Trump on June 5, 2020.

In addition to revising the full forgiveness application, SBA also published a new EZ version of the forgiveness application that applies to borrowers that:

Are self-employed and have no employees; OR Did not reduce the salaries or wages of their employees by more than 25%, and did not reduce the number or hours of their employees; OR Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25%.

Learn More and Download the Applications Here

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U.S. Chamber Guide to PPP Loan Forgiveness

From the U.S. Chamber: 

"Under the Paycheck Protection Program (PPP) created by the CARES Act, loans may be forgiven if borrowers use the proceeds to maintain their payrolls and pay other specified expenses. Congress recently changed the rules regarding loan forgiveness. The Treasury Department and Small Business Administration are responsible for updating the application form and instructions for loan forgiveness. You can find the most up-to-date information here

PPP borrowers must apply for loan forgiveness with the lender that processed the loan.

This guide is designed to help borrowers understand the process by which their loan forgiveness amount will be calculated and the overall approach of the loan forgiveness process."

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New York Forward Business Reopening Lookup Tool


Not sure if your business is able to re-open yet? 

Check out the New York Forward Business Reopening Lookup Tool: This tool will help you determine whether or not your business is eligible to reopen, and the public health and safety standards with which your business must comply. 

More Information is available at New York Forward Industry Guidance and Reopening


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New York Forward Loan Fund

From Empire State 

New York Forward Loan Fund (NYFLF) is a new economic recovery loan program aimed at supporting New York State small businesses, nonprofits and small landlords as they reopen after the COVID-19 outbreak and NYS on PAUSE. 

NYFLF targets the state’s small businesses with 20 or fewer full-time equivalent (FTE) employees (90% of all businesses), nonprofits and small landlords that have seen a loss of rental income. 

NYFLF is providing working capital loans so that small businesses, nonprofits and small landlords have access to credit as they reopen. These loans are available to small businesses, nonprofits, and small landlords that did not receive a loan from either the U.S. Small Business Administration (SBA) Paycheck Protection Program (PPP) or SBA Economic Injury Disaster Loans (EIDL) for COVID-19 in 2020. The loans are not forgivable in part or whole. The loans will need to be paid back over a 5-year term with interest.

The working capital loans are timed to support businesses and organizations as they proceed to reopen and have upfront expenses to comply with guidelines (e.g., inventory, marketing, refitting for new social distancing guidelines) under the New York Forward Plan.

The geographic proportionality goals for the New York Forward Loan Fund for small businesses are:

Capital Region 4% Central NY Region 4% Finger Lakes Region 4% Hudson Valley Region 12% Long Island Region 18% Mohawk Valley Region 4% NYC Region 30% North Country Region 4% Southern Tier Region 4% Western NY Region 8% Access to loans for small landlords will be targeted to owners with residential buildings of 50 units or less, and will prioritize loans for landlords whose properties are in low and moderate income census tracts or who serve low to moderate income tenants.

The New York Forward Loan Fund is supported by Apple Bank, BNB Bank, BlackRock Charitable Fund, Citi Foundation, Evans Bank, Ford Foundation, M&T Bank, Morgan Stanley, Ralph C. Wilson, Jr. Foundation and Wells Fargo.

Pre-applications for the New York Forward Loan Fund will be open on May 26, 2020 at Noon Eastern Daylight Time. Priority will be given to industries and regions that have been reopened. This is not a first-come, first-served loan program. Applications will be reviewed on a rolling basis as regions and industries reopen. For small businesses and nonprofits that are in industries and regions that have not yet reopened, you are encouraged to prepare your pre-application in advance by taking advantage of the application preparation resources available here. This will allow you to quickly submit your pre-application once it is announced that your industry and region is phased to reopen.

Five Community Development Financial Institutions (CDFIs) will be processing pre-applications on June 1, 2020: Accion East, Community Preservation Corporation, National Development Council, Pursuit and TruFund Financial Services. Please do not apply to the participating CDFI lender directly.

To fill out a pre-application and match with a participating lender, go here.

See More Programs

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Retirement and Health Care Coverage Questions and Answers for Dislocated Workers

From the U.S. Department of Labor, Employee Benefits Security Administration (EBSA): 

Do you have questions about how to maintain health coverage or wonder what happens to your retirement benefits after a termination of employment? 

Go Here for Answers. 


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Extension of SNAP or TA/MA/SNAP


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Catholic Charities Dispute Resolution Center



From Catholic Charities Dispute Resolution Center: 

"During this time of social distancing, the Dispute Resolution Center is here to help you resolve conflict. We are now able to provide virtual mediation via video and phone conferencing. Virtual mediation is a confidential and voluntary process that can empower people to resolve their conflict peacefully and quickly. Our mediation services are free with the exception of divorce mediation, where there is a $100 fee."

Learn More about the Service Here

See More Details of Services Provided

Flyer is Available in Spanish Here

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COVID-19 Resources and Updates from NDI Financial Resilience Center


The National Disability Institute's Financial Resilience Center has posted helpful new COVID-19 resources and news updates. 


Need to Check the Status of Your Economic Impact Payment? 

How to Open a Bank Account Online.

How to Avoid Coronavirus Scams.

COVID-19 Disability Survey Results. 

Learn More Here

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May Newsletter


Don't miss our CDO Workforce May newsletter! 

We've got more COVID-19 resources to share with you, plus workforce news, tips for job seekers and businesses, a new free online training program, a special spotlight section on local schools and manufacturers who are helping in the fight against the pandemic and lots more! 


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WKTV Features Our New Metrix Online Skills Training



Go Here to Read the Article and See the Video 

Read the Press Release

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Economic Impact Payments for Social Security and SSI Recipients

Steps to Take and Schedule of Payments. 

A Message to the Social Security Beneficiaries and Supplemental Security Income Recipients from SSA.Gov. 

This document provides information for Social Security beneficiaries (retirement, survivors, disability) and Supplemental Security Income (SSI) recipients related to economic impact payments being issued to eligible individuals. 


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Free Online Skills Training for Job Seekers and Businesses


FREE Metrix Skills Training Available! 

The Workforce Development Board Herkimer, Madison, Oneida and Chenango, Delaware & Otsego Workforce Board now offer Metrix® online training free of charge to all businesses and unemployed and underemployed residents in these six counties.

Metrix Learning® is a comprehensive learning platform that helps set job seekers up for success. Job seekers can gain skills and keep current skills fresh, helping their resumes stand out and readying them for re-entry into a new job market.

Along with online skill training, the platform also offers career exploration tools, career pathways, job search tools, and assessments, giving job seekers a clear picture of where they are and what skills they need to gain to get them where they want to be.

The Metrix® platform helps job seekers progressively build their skills in an easy to understand format, using interactive modules that include videos and quizzes. Job seekers can track their progress, achieving course completion certificates and earning skill badges that help potential employers take notice when considering how a candidate can bring value to their team.

Job seekers can take an unlimited amount of classes and can choose from more than 5,000 workplace skills, business and IT courses. Topics are wide-ranging, including Microsoft Office, sales, software, workplace skills, and many more.

The platform can also help businesses who are having trouble finding qualified candidates or are looking to update their employees’ skills. The WDB and its local American Job Center offices in HMO and CDO offer services to residents to help strengthen the workforce and help workers prepare for and achieve meaningful careers. While in-person services are suspended due to the COVID-19 pandemic, the WDB, HMO Working Solutions, and CDO Workforce continue to assist job seekers and businesses by way of virtual services.

In Herkimer, Madison and Oneida counties, Metrix training and other virtual services can be requested at:

In Chenango, Delaware and Otsego counties, Metrix training and other virtual services can be requested at: (For Metrix Training: go to For Job Seekers>Training Resources.)

Download the Press Release

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Connecting Job Seekers with Businesses - All at No Cost to You

Businesses - Save money and time by outsourcing your recruitment needs to CDO Workforce. Our Career Center staff provides employers with convenient, no-cost recruitment services by connecting job seekers and employers. What We Can Do for You: Match job seekers with job openings. Coordinate communication between you, our partner agencies, and the pool of local, qualified workers. Provide interview space at the Career Center if you wish to recruit on-site. Provide targeted or general job fair recruitment opportunities.

Post your company's job openings at no charge with CDO Workforce and get exposure to many job seekers. Your job will be posted to America's Job Exchange, .

For more job listing options visit:

CDO Workforce New York Job, Career Development and Resource Websites

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Veterans Come First

Veterans Come First! CDO Workforce New York Career System is proud to offer Priority of Service to veterans and their eligible spouses.
What does this mean? If you served in the military, you will be:

  • Served first by the next available staff member.
  • Given first priority for jobs and training referrals for which you are eligible and qualified.

Please visit the veterans' portal of the NYSDOL website for more information and the NYS Division of Veterans Affairs

Recruitment & Training Websites