Chenango-Delaware-Otsego Workforce Development News & Blog

The Official Career Development Source for Employment, Training and Recruitment issues for Business and Individuals in Chenango, Delaware and Otsego Counties of New York State.

Extended Filing Hours: Unemployment Insurance

NYS Department of Labor has extended the hours at the Unemployment Insurance Claim Office to include Sundays. 

Extended telephone filing hours as follows:

  • Monday through Friday, 8 am to 7:30 pm.
  • Saturday and Sunday, 7:30 am to 8:00 pm. 

Learn More Here:

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FAQ: Essential and Non-Essential Businesses

Are you unsure what businesses are considered essential and non-essential?

Here is an FAQ from New York State with the latest information:

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Helpful Information & Resources from NYSDOL

The New York State Department of Labor has issued a press release that includes helpful information and resources. 


  • A new PSA that provides information on how to apply for unemployment benefits and reassures New Yorkers if their unemployment filing is delayed, they will still receive full unemployment benefits. The PSA is also available with Spanish subtitles  
  • How to claim unemployment benefits  
  • Unemployment Insurance FAQs 
  • What you need to know and do About the CARES Act
  • and more

Go Here to Read the Press Release

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COVID-19 Information By and For People with Disabilities

Looking for plain language resources on the Corona Virus? 

Green Mountain Self-Advocates has created a guide written by and for people with disabilities. 

Go Here to See the Guide 

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COVID-19 and Social Insurance Programs

Includes information for SSI & SSDI recipients. 

Shared From 

"With ongoing impact of covid-19 still not fully understood by the community at large, individuals with disabilities who regularly access a series of public benefits are left with a variety of questions about the impact of the various federal and state legislative and administrative actions on these various benefits. Key language in the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) serves as a guidepost from which the impact on benefits can be better understood. 

Notwithstanding any other provision of law, any refund (or advance payment with respect to a refundable credit) made to any individual under this title shall not be taken into account as income, and shall not be taken into account as resources for a period of 12 months from receipt, for purposes of determining the eligibility of such individual (or any other individual) for benefits or assistance (or the amount or extent of benefits or assistance) under any Federal program or under any State or local program financed in whole or in part with Federal funds. 26 U.S. Code § 6409." 

Supplemental Security Income (SSI): Individuals who are receiving SSI need to be aware of several key elements related to the stimulus payment:

  1. Stimulus payments are NOT taxable.
  2. Stimulus payments received by the individual that are initiated through the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) will not counts as income in the calculation of the individual’s SSI amount for that month(26 U.S. Code § 6409).
  3. Stimulus payments will not be counted as “resources” for a twelve month period following the receipt of the funds (26 U.S. Code § 6409).

Social Security Disability Insurance (SSDI), Disabled Widow(er) Benefits (DWB), Childhood Disability Benefits (CDB): The stimulus payment will have no impact on any of these Title II benefits: SSDI, DWB, CDB, and SSA Retirement. These benefits are classified as insurance benefits and are NOT impacted by unearned income. In addition, the stimulus payments will NOT be taxable.

Please note that Title II benefits are SSA benefits. SSI benefits are federal welfare benefits. At any time when the Act refers to “Social Security Benefits, “SSI” in not included unless specifically stated by the statute.

Supplemental Nutrition Assistance Program (SNAP): There is no impact on SNAP benefits due to the receipt of a stimulus payment in accordance with 26 U.S. Code § 6409.

Housing and Urban Development (HUD): There is no impact on HUD rent subsidies due to the receipt of the stimulus funds. Further, HUD housing does not consider an individual’s resources. Only the income produced by the resource, bank interest, is considered by HUD. *Please check your state rules concerning and state public housing in which an individual may be living.

HUD has also extended a “tailored set of mortgage payment relief options for single family homeowners with FHA-insured mortgages”. “Effective immediately for borrowers with a financial hardship that makes them unable to pay their mortgage due to the COVID-19 National Emergency, mortgage servicers must extend deferred or reduced mortgage payment options - called forbearance - for up to six months, and must provide an additional six months of forbearance if requested by the borrower”[1].

Medicaid: In all states that have accepted the Federal Medical Assistance Percentage (FMAP) 6.2% increase from the federal government (only NYS is in question), Medicaid recipients who received benefits before the COVID-19 crisis, or become eligible during the crisis cannot be terminated from Medicaid.

On a case by case basis, states may change the category or eligibility, e.g., from regular Medicaid to 1619(b) or Medicaid Buy-In for Working People with Disabilities (MBI-WPD), but terminations of coverage will not be allowed.

Medicare: The stimulus payment will have no impact on Medicare premiums or eligibility. Medicare Savings Plans (MSPs), those programs that see Medicaid paying all or part of Medicare premiums for Parts B and D, will also not be impacted by the stimulus payments in accordance with above language (26 U.S. Code § 6409).

Temporary Assistance for Needy Families (TANF): In accordance with the language in 26 U.S. Code § 6409, the stimulus payment will have no impact on TANF eligibility or resource levels for a 12 month period from receipt of the funds.

Unemployment Insurance (UI): Each state is responsible for establishing its own UI benefits eligibility. In general, individuals qualify when:

  • Are unemployed through no fault of your own. In most states, this means you have to have separated from your last job due to a lack of available work.
  • Meet work and wage requirements. You must meet your state’s requirements for wages earned or time worked during an established period of time referred to as a "base period." In most states, this is usually the first four out of the last five completed calendar quarters before the time that your claim is filed.
  • Meet any additional state requirements. Find details of your own state’s program. [2]

Important UI Facts: • UI has been extended beyond the “normal” 26 weeks to 39 weeks. *Note:  Massachusetts residents will receive 43 weeks as the Commonwealth provides 30 weeks of UI in normal circumstances.If your state pays other than 26 weeks in normal circumstances, simply add 13 weeks to the number of state weeks of payment

The federal government will also add $600 per week to the maximum state U/I benefit paid. For instance, if your state maximum payment is $450 per week, the weekly check will be $1045. There appears to be no variation in payment for those not receiving the maximum in your states so we must assume, until we receive other information that the $600 per week will be added to all UI amounts paid by the state.

For SSD/I workers with disabilities that will have to meet your state “base rate”; meaning that they have to have worked long enough and earned enough to be eligible for UI. See your state’s UI website for this information. Many websites also have calculators to estimate payments.

Important UI and SSI Facts: • SSI recipients are required to apply for any other benefit they may be eligible to receive when told of potential eligibility. The SSA Program Operations Manual System (POMS) states:

  • SSA advises him/her, on a written, dated notice, of potential eligibility for other benefits; and
  • He/she does not take all appropriate steps to file for and, if eligible, obtain any such payments within 30 days of receipt of such notice.

For those SSI recipients that meet your state’s UI “base period” the potential of receiving $2400 plus the state U/I benefit exists. SSI recipients could receive much more through the UI program than through the SSI program. Thus, they should be encouraged to apply ASAP for UI. Given that be maximum period of receipt of UI is 43 months, SSI recipients will still be suspended when UI ends. Please note:

  • At the conclusion of the UI, the recipient MUST call SSA to have the SSI reinstated.
  • Any EXCESS resources held at the time reinstatement is requested will count toward the resource limit.
  • Achieving a Better Life Experience (ABLE) accounts or other protected savings mechanisms could be considered, if eligible, to ensure SSI resource rules are met.

[1] HUD (2020, April 1). HUD issues new CARES act mortgage payment relief for FHA single family homeowners. HUD

[2] DOL (2020, April, 2). How do I file for unemployment insurance? DOL

Released April 2, 2020

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Small Business Guide to the CARES Act from the U.S. Senate

The programs and initiatives in the Coronavirus Aid, Relief, and Economic Security (CARES) Act that was just passed by Congress are intended to assist business owners with whatever needs they have right now. 

When implemented, there will be many new resources available for small businesses, as well as certain nonprofits and other employers. This guide provides information about the major programs and initiatives that will soon be available from the Small Business Administration (SBA) to address these needs, as well as some additional tax provisions that are outside the scope of SBA. 


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Health Care Enrollments: Catskill Center for Independence

Due to the current situation with the Covid-19 Virus, the Catskill Center for Independence Navigators are now taking phone applications only and are no longer conducting in person appointments. 

From the Catskill Center for Independence: 

"Although our presence in the community is not what you may be used to, we are still diligently working to meet your health care enrollment needs. 

New York State of Health has opened a SPECIAL ENROLLMENT PERIOD where everyone, regardless of their income, can apply for coverage. This special enrollment period is effective now through Aril 15, 2020 and includes Qualified Health Plans (those with metal levels). Of course enrollments in Medicaid, Child Health Plus and the Essential Plan are open year round. Please call one of our navigators to get the help you need in taking advantage of this special enrollment period as well as applying for Medicaid, Child Health Plus and the Essential Plan at any time during the year. 

Our Navigators are located in the following counties, but are able to assist consumers in any New York State County:

Schoharie County: Debbie Martin: 607-725-7256 Cheryl Plant: 607-437-0265

Delaware County: Shelly VanDerwerken: 607-435-7645

They are available Monday through Friday from 8-4 daily and are looking forward to assisting you as you make your health care decisions. We thank you for your understanding during this time and hope you all stay safe and healthy".

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Self-Employed Individuals: How to File an Unemployment Insurance Claim

The NYS Department of Labor has issued guidance for self-employed Individuals on how to file an Unemployment Insurance Claim on New York State Department of Labor’s Website. 


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Paid Leave Guidance for Employers

Guidance for Employers from 

"As an employer, there are important things for you to know – and actions to take – related to the new COVID-19 quarantine paid leave legislation signed by Governor Andrew M. Cuomo." 

Read the Guidance 

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Updated Unemployment Insurance FAQ

Current guidance from the NYS Dept. of Labor as of March 31st, 2020: 

On March 27, 2020, the President of the United States signed a law that provides additional Unemployment Insurance (“UI”) assistance to workers impacted by COVID-19. 

This new law provides: 

• Pandemic Unemployment Assistance – Extended eligibility for individuals who have traditionally been ineligible for UI benefits (e.g., self-employed workers, independent contractors);

• Pandemic Unemployment Compensation – An additional $600 per week, on top of regular benefits, to all UI recipients; and,

• Pandemic Emergency Unemployment Compensation – An additional 13 weeks of UI benefits, beyond the regular 26 weeks already provided, for a total of 39 weeks of coverage.

Find Out More Here 

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April Newsletter


See our CDO Workforce April Newsletter for our Virtual Services announcement, COVD-19 Resources, Resources & Opportunities for Job Seekers, Resources for Businesses and lots more... 


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Small Business Emergency Loans

The SBA streamlined the Economic Injury Disaster Loan advance application. Click link here You will see a yellow banner bar at the top of SBA website to begin application. 

Congress has approved $350 billion in emergency loans for small businesses to help them keep workers employed. In fact, if small businesses maintain or later restore their payrolls, they may not have to repay some — or possibly any — of the loan. Here’s a guide and checklist from the U.S. Chamber of Commerce to help your small business through the process. 

The SBDC is offering a Free Virtual Lunch and Learn Tuesday, March 31 at Noon. Please see link below to register. The SBDC also has great resources please click link here:

See More News and Resources from the SBA Here

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Enhanced Unemployment Insurance

The federal CARES Act was signed into law March 27, 2020. The Act provides enhanced Unemployment Insurance (UI) benefits and Pandemic Unemployment Assistance (PUA) for New Yorkers. 

Learn More Here 

CARES Act Enhanced Unemployment Insurance

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Helpful Information from the NYS Department of Labor

Resources and Answers from the NYS Dept.of Labor to Frequently Asked Questions from Career Center Customers and Job Seekers:  


Unemployment Insurance

Concerns about getting through and wanting to visit the center to file a claim  

• The NYS UI system and telephone claim centers across the state have been handling unprecedented numbers of claims/phone calls and as a result, are experiencing some technical difficulties and are running slower. Those filing claims (or attempting too) are experiencing a variety issues, but they need to be patient and keep trying. New claimants do need to follow the newly enacted protocol and file on their assigned day to help alleviate the overload, but it is no guarantee they won’t experience issues/errors. DOL has extended telephone filing hours and is in the process of hiring additional call center staff, but claimants may still experience difficulties as we work thru this. 

• All in-person services at all Career Centers in New York State have been canceled until further notice. This is being done out of an abundance of caution based on directives from Governor Cuomo to ensure appropriate measures are being taken for the safety and health of our staff and customers.

• If you are filing a new unemployment insurance claim, the day you should file is based on the first letter of your last name. If your last name starts with A - F, file your claim on Monday. For last names starting with G - N, file your claim Tuesday. For last names starting with O - Z, file your claim on Wednesday.

If you missed your filing day, file your claim on Thursday or Friday.

Filing later in the week will not delay your payments or affect the date of your claim, since all claims are effective on the Monday of the week in which they are filed.

Here is a step by step process to file a claim online:

We are extending telephone filing hours as follows:

Monday through Thursday, 8 am to 7:30 pm. Friday, 8:00 am to 6:00 pm. Saturday, 7:30 am to 8:00 pm.


NY.Gov Accounts:

If you require assistance re-setting your username and password so you can access your NY.GOV account, you will need to call the Department of Labor Contact Center at (888) 469-7365) between 8:30 a.m. to 4:30 p.m. Monday through Friday. Press option 2 to speak to a representative at the Department of Labor Contact Center.

For information regarding your unemployment insurance claim, including information regarding benefits or payments, you will need to call the Telephone Claims Center and speak with a representative: 1-888-209-8124.


Extended Benefits (will most likely change)

The federal government enacted the Families First Coronavirus Response Act, which includes extended unemployment benefits. New York has not qualified for these extended benefits at this time, but we will continue to monitor the situation and leverage all federal resources to help New Yorkers survive the economic hardships associated with the novel coronavirus.

If New York State DOES qualify for the extended benefits, New Yorkers do NOT need to do anything new. We will post additional information on the website as it becomes available. Please do NOT call our unemployment hotline with questions about extended benefits -- this helps us keep our phone lines available for your fellow New Yorkers who need to file new claims.

Thank you for your understanding and patience.


Failure to Report (FTRs)

We have referred the issue of your missed appointment to the UI Division. Please continue to certify for your weekly benefits. Look for important messages from the UI Division and any forms you may need to complete in your Online Services account.

All in-person appointments at all Career Centers in New York State have been canceled until further notice. This is being done out of an abundance of caution based on directives from Governor Cuomo to ensure appropriate measures are being taken for the safety and health of our staff and customers.


Work Search Requirements

Temporary lay Off

If you are on a Temporary layoff of 4 weeks or less, with the assumption that you will be returning to your employer, you are not required to look for work. If after 4 weeks has passed and you have not been called back to work, we will reassess your temporary layoff at that time.

Permanent Lay off

We understand that you have work search constraints at this time. Work search activities that you can do each week within the limitations of the Coronavirus include:

• Developing or revising your resume

• Search for jobs online • Applying for jobs online (many industries are still hiring!) • Send resumes to companies that may have openings in the future

• Interview via videoconferencing if possible

• Registering and checking in with recruiters, college career centers, placement services and professional organizations

• Create a LinkedIn Profile and network each week


NYS Department of Labor, Labor Standards Complaint:

If your customer has a complaint related to wages owed and other employment issues, you can submit a Labor Standards complaint by following the steps below:

  1. Fill out form LS223:
  2. (DEWS Staff only) Submit the completed form via email to:

Or submit the complaint via mail to:

NYS DOL - Division of Labor Standards

State Office Campus Building 12, Room 266B

Albany, NY 12240

Please refer to the NYSDOL Labor Standards website for any questions:


NYS Division of Human Rights, Discrimination Complaint:

If you have a complaint alleging discrimination you can submit a Division of Human Rights Complaint form. Follow the steps below: To file a complaint of employment discrimination, download the below form:

  1. Complete the Division of Human Rights Complaint form: Fillable PDF: Printable PDF:
  2. Have the form notarized
  3. Return the original, signed and notarized complaint form to the regional office closest to you by mail, or personal delivery, or you may email your complaint to or fax it to (718) 741-8322.

Refer to the NYS Division of Human Rights website for any additional questions or inquires: How to file a complaint:


Health Insurance

Individuals & Families

You and your family have many low-cost, quality health insurance options available through the Individual Marketplace. You can quickly compare health plan options and apply for assistance that could lower the cost of your health coverage. You may also qualify for health care coverage from Medicaid or Child Health Plus through the Marketplace.

Call our help line: 855.355.5777   -  TTY: 1.800.662.1220

Monday - Friday, 8 a.m. - 8 p.m. -  Saturday, 9 a.m. - 1 p.m.


Paid Family Leave

Governor Cuomo enacted a law that provides benefits - including sick leave, paid family leave, and disability benefits - to New York employees impacted by mandatory or precautionary orders of quarantine or isolation due to COVID-19. If you have any questions about this law please visit or call the COVID-19 Hotline at 1-888-364-3065.

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New York Hire Now! New Job Search Website


The New York State Department of Labor has launched a new job search site! 

Search your location now for companies that are hiring immediately. 

The site is updated daily with vetted open positions at top companies. 

Businesses you can post jobs too!

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Applying for SBA Economic Disaster Loans

The Mohawk Valley Small Business Development Center (SBDC) has provided a webinar on applying for SBA Economic Disaster Loans, available on YouTube: 

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Finding the Right Help during the COVID-19 Outbreak

From has released a new article, "Finding the Right Help during the COVID-19 (coronavirus) Outbreak". 

In the article, you will find helpful information on government benefits such as unemployment resources and healthcare coverage as well as resources for businesses and families. 

Read the Article

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CDC: Preparing Workplaces for a COVID-19 Outbreak

From the Centers for Disease Control and Prevention: Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19) 

"The following interim guidance may help prevent workplace exposures to COVID-19, in non-healthcare settings. (CDC has provided separate guidance for healthcare settings.) This guidance also provides planning considerations for community spread of COVID-19." 


  • Preparing Workplaces for a COVID-19 Outbreak
  • Reduce Transmission Among Employees
  • Maintain Healthy Business Operations
  • Maintain a healthy work environment
  • and more...

Learn More/Read the Guidance

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Hiring Immediately!



  • Aldi
  • Amazon
  • Dollar General
  • lPrice Chopper
  • Domino’s
  • Stewart’s Shops
  • Walmart
  • Target

See Open Positions and Learn More Here:


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USDA Helps Rural Residents, Businesses & Communities Affected by COVID-19

USDA Rural Development has taken a number of immediate actions to help rural residents, businesses and communities affected by the COVID-19 outbreak.  

Read the Press Release/See Opportunities for Immediate Relief 

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Connecting Job Seekers with Businesses - All at No Cost to You

Businesses - Save money and time by outsourcing your recruitment needs to CDO Workforce. Our Career Center staff provides employers with convenient, no-cost recruitment services by connecting job seekers and employers. What We Can Do for You: Match job seekers with job openings. Coordinate communication between you, our partner agencies, and the pool of local, qualified workers. Provide interview space at the Career Center if you wish to recruit on-site. Provide targeted or general job fair recruitment opportunities.

Post your company's job openings at no charge with CDO Workforce and get exposure to many job seekers. Your job will be posted to America's Job Exchange, .

For more job listing options visit:

CDO Workforce New York Job, Career Development and Resource Websites

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Veterans Come First

Veterans Come First! CDO Workforce New York Career System is proud to offer Priority of Service to veterans and their eligible spouses.
What does this mean? If you served in the military, you will be:

  • Served first by the next available staff member.
  • Given first priority for jobs and training referrals for which you are eligible and qualified.

Please visit the veterans' portal of the NYSDOL website for more information and the NYS Division of Veterans Affairs

Recruitment & Training Websites

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