Joanne came into CDO Workforce Center, Norwich, in August 2008, looking for a job. She was employed, but unhappy with her work situation and wanted to find other opportunities.
She updated her resume with our help and asked a variety of questions via e-mail. We strongly suggested she stay in her job until she found something better, and to take civil service exams she qualified for because they frequently come with higher salaries.
Joanne took a number of exams, and in April 2009, took took Metrix online learning course in Microsoft Excel to upgrade her computer skills. In 2010, Chenango County hired her, and she’s very happy with her new job.